A LETTER FROM THE CROUCH FAMILY
Subject: Important Announcement: Closure of The Bridge Eatery
Dear Valued Guests and Supporters,
We hope this message finds you in good health and spirits. It is with a very heavy heart that we must share some important news regarding The Bridge Eatery.
After careful consideration and thorough deliberation of our current personal circumstances, we have made the difficult decision to cease operations and close our doors, effective immediately. This decision was not made lightly and is the result of a combination of family, health, and operational challenges that have made it increasingly difficult for us to sustain our operations. The need to be present and available to support our family members, amidst rapidly changing circumstances, has made the decision to close an imperative one.
We understand that this announcement may come as a surprise, and we sincerely apologise to all our valued guests who have made reservations beyond today's date. We recognise the disappointment this may cause, and we want to assure you that we will be reaching out directly to all affected guests to address any bookings and reservations.
On behalf of the entire Crouch family and our dedicated team at The Bridge Eatery, we extend our heartfelt gratitude to each and every one of our supporters and regular guests since our opening in June 2022. Your patronage and support have been the pillars of our success, and for that, we are eternally grateful.
As we approach the festive season, we wish you all the very best, filled with joy, peace, and prosperity. May the New Year bring you happiness and good health.
For those guests holding unused and valid gift vouchers, please rest assured that we are committed to providing refunds. To facilitate this process, kindly reach out to Rob, our former manager, at firstname.lastname@example.org, Please include: a copy of the email with the digital voucher and or a picture of your older paper certificate. Please allow up to 10 days from our initial acknowledgement reply to your first email request. Thank you.
Please note that the Whitney Toll Bridge will continue to operate as usual.
Once again, we thank you from the bottom of our hearts for your support and patronage. It has been an honour to serve you, and we hope our paths cross again in the future.
With deepest gratitude and warmest wishes,
Peter, Sarah, George, and Ellie Crouch
and on behalf of our beloved Bridge Eatery Kitchen and Front of House Teams